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1. How did your company get started in the pool industry?

I saw a need in the trade to be a company that was reliable, knowledgeable, and willing to bring a personal touch as I enjoy serving people.


2. What sets your company apart from other pool service providers in the area?

You get the owner operator on every service call. Over a decade of experience in the industry. Wealth of knowledge of all major brands of equipment and certifications.


3. What types of services do you specialize in?

Specializing in the following areas: Install/Troubleshoot/Repair pool pumps, heaters, filters, lights, automation controls, plumbing, electrical as well as mastic replacement and drain green to cleans.


4. What do you enjoy most about working with your customers and their pools?

I truly enjoy taking someone's worry about their pool and identifying the problem. Then educate them on the best solution to fit their needs and budget to a outcome they feel comfortable with and serve them confidence and a smile.


5. How long have you been in business, and what experience does your team bring to the table?

I started out in the weekly cleaning service side of the industry 2016 and grew that to 240 accounts and multiple employees by 2019. In 2020 I shifted to repair and install work as this was more challenging and satisfying for me.


6. What is your approach to customer service and quality assurance?

Show up when you say you are going to. Provide a fair price. Be thorough in explaining the process and treat others as you would want to be treated.


7. Are there any values or principles that guide how you run your business?

Work as though you are working unto the Lord.


8. Do you serve any specific types of client or areas?

I focus on residential clients. Main service areas are Dallas, Kaufman and Rockwall counties.

9. What do you want customers to know when they choose your company?
My customers will get multiple options when available to fix their issues. I will present long term and short term pros and cons. I will give them an absolute fair price and show up and do what was promised. I will bring anything else concerning up to them so it comes as no surprise down the line. I am here to earn your business for life. I want to be your go to pool partner for years to come.
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FAQ

FAQ

How much is a service call?

$125 and this will go toward the repair if you choose to proceed.


What is the benefit to replacing my single speed pool pump for a variable speed pump?

When programmed correctly they will save you 50-65% on electricity consumption. Not to mention they are significantly quieter in many cases you do not even here them running.


How much does a energy efficient variable speed pump typically cost?

Depending on the brand $2500-3000.


How often should I clean my pool filters?

Recommended every 3 months for cartridge filters. DE filters should be backwashed monthly and cleaned at least 3-4 times per year.


What things I can do to prevent the most damage and save me the most money on my pool surface and equipment?

  1. Check water chemistry weekly.
  2. Check water level in the pool to prevent damage
  3. Clean filters regularly
  4. Have all equipment inspected at least 1 time per year.


Do you perform pool leak detection?

We do not but happy to refer you to great collegues that do.


Do you replaster or re tile pools?

We do not but happy to refer you to a great collegues that do.


How long does a pool pump, filter or heater install typcially take?

1-2 hrs


Can I control my pool equipment from my phone?

Yes, we can easily take any system and make it a smart system in a few easy steps.