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How much is a service call?

$125 and this will go toward the repair if you choose to proceed.


What is the benefit to replacing my single speed pool pump for a variable speed pump?

When programmed correctly they will save you 50-65% on electricity consumption. Not to mention they are significantly quieter in many cases you do not even here them running.


How much does a energy efficient variable speed pump typically cost?

Depending on the brand $2500-3000.


How often should I clean my pool filters?

Recommended every 3 months for cartridge filters. DE filters should be backwashed monthly and cleaned at least 3-4 times per year.


What things I can do to prevent the most damage and save me the most money on my pool surface and equipment?

  1. Check water chemistry weekly.
  2. Check water level in the pool to prevent damage
  3. Clean filters regularly
  4. Have all equipment inspected at least 1 time per year.


Do you perform pool leak detection?

We do not but happy to refer you to great collegues that do.


Do you replaster or re tile pools?

We do not but happy to refer you to a great collegues that do.


How long does a pool pump, filter or heater install typcially take?

1-2 hrs


Can I control my pool equipment from my phone?

Yes, we can easily take any system and make it a smart system in a few easy steps.

  • What causes a pool pump to make unusual noises?

    Unusual noises often indicate worn bearings, debris in the impeller, or cavitation from low water flow. These issues can reduce efficiency and lead to complete pump failure if not addressed. At Cool Haven Pool Service & Repair, LLC, we diagnose the exact cause during pump inspections in Forney, TX.

  • When should I replace my pool heater instead of repairing it?

    Replacement is recommended when repair costs exceed 50% of a new unit's price, or if the heater is over 10–12 years old with frequent failures. Older units are also less energy-efficient. Cool Haven Pool Service & Repair, LLC evaluates both residential and commercial heaters to determine the most cost-effective solution.

  • How does a salt system work for pool sanitation?

    A salt system uses electrolysis to convert dissolved salt into chlorine, providing continuous sanitation without manually adding chemicals. This results in softer water and lower long-term chemical costs. Proper installation and calibration are essential for optimal performance and equipment longevity.

  • What affects the cost of pool pump repair?

    Cost depends on the type of damage—such as motor replacement, seal leaks, or electrical issues—and whether parts are under warranty. Energy-efficient upgrades may cost more upfront but reduce electricity bills. At Cool Haven Pool Service & Repair, LLC, we provide diagnostics to identify the most economical repair path.

  • Can low water pressure damage my pool plumbing?

    Low water pressure usually signals existing plumbing damage like cracks, blockages, or leaks rather than causing it. However, ignoring pressure drops can stress pumps and filters, leading to costly equipment failure. Specialized pipe inspections help pinpoint issues before they worsen.

  • Why is my pool water discolored after refilling?

    Discoloration often results from high mineral content in the fill water, corroded pipes, or chemical imbalances during startup. In Forney, TX, well water and older plumbing systems can contribute to metal staining. Testing and treating the water immediately after refilling prevents permanent stains.

  • What's the biggest mistake people make with pool equipment installation?

    The most common mistake is improper sizing or placement, which reduces efficiency and shortens equipment lifespan. DIY installations often skip electrical code compliance and hydraulic calculations. At Cool Haven Pool Service & Repair, LLC, we ensure filters, heaters, pumps, and automation systems are correctly matched and installed.

  • How often should I schedule a pool inspection?

    Annual inspections are recommended to catch leaks, faulty equipment, and plumbing issues before they escalate. Pre-season checks in spring help ensure safe operation during peak swimming months. Comprehensive inspections cover pumps, heaters, filters, and structural components for complete peace of mind.

  • When is pool draining necessary for algae treatment?

    Draining and acid washing are necessary when algae blooms are severe, water is green despite chemical treatment, or mineral levels exceed safe limits. This process removes embedded algae and restores pool surfaces. Cool Haven Pool Service & Repair, LLC includes pressure washing and proper refilling to prevent damage.

  • What does pool mastic repair prevent?

    Mastic seals joints between pool decking and coping, preventing water from seeping behind the pool shell and causing structural damage or soil erosion. Cracked or missing mastic can lead to costly repairs if moisture reaches the pool's foundation. Regular caulking maintenance extends the pool's lifespan.

  • Do energy-efficient pool pumps work well in Texas heat?

    Yes, variable-speed pumps are ideal for Texas climates because they adjust flow rates to match demand, reducing energy use by up to 70% even during hot months. They also run quieter and extend equipment life. At Cool Haven Pool Service & Repair, LLC, we recommend upgrades suited to Forney's seasonal conditions.

  • How do I know if my pool has a plumbing leak?

    Signs include unexplained water loss, wet spots around the pool, increased chemical usage, or air bubbles in return jets. A bucket test can help distinguish evaporation from leaks. Professional inspections use pressure testing and dye methods to locate hidden pipe damage accurately.